When you shop with Simple Glow, you're not just getting clean, glow-boosting skincare -you’re getting a personalized experience from start to finish. As the founder and maker, I’m passionate about providing the same concierge-style customer service that made my Etsy shop so loved by thousands of happy customers.
From day one, I've believed in being accessible, responsive, and genuinely helpful. That means:
- Fast, friendly replies via chat or email
- Real support from a real person (me!)
- Help choosing the right product for your skin
- Customized products to suit your needs
- Order updates, tracking info, and skincare tips - delivered with care
Whether you're unsure which serum is best for sensitive skin or need help with a custom order, I’m just a message away. I personally answer every inquiry and make sure your experience is as smooth and enjoyable as possible.
My Etsy customers often tell me they loved how easy it was to get answers and how they felt truly "heard". Even more, they love the personalized BB Cream - mixed for each individual (if a selfie or product color is provided along with the order). I may not be on Etsy anymore, but I still offer custom BB Cream and personalized products. That same level of service continues here at the new Simple Glow website. You deserve skincare that works - and a shopping experience that is personal, not automated.
If you ever have a question, just click the chat icon or send me an email. I’m here to help, and I can’t wait to make your day a little brighter (and your skin, too)
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